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Terms of business

General Terms and Conditions of Delivery "Pagecompany" Status: May 2006
1. Scope
The following General Terms and Conditions of Delivery and General Standard Terms and Conditions apply to the entire business. Deviating agreements must be in writing.
2. Offers, Prices, Order Confirmation
All specifications in brochures, advertisements etc. are non-committal - also concerning the prices. A contract only takes effect by our written order confirmation or by delivery. The right is reserved to change prices due to exchange rate fluctuations or price increases of our suppliers as well as deviating technical specifications. The prices are ex warehouse Munich. If shipping is agreed, the customer bears risk and cost. Illustrations and descriptions of the delivered products in brochures, pricing lists, catalogues etc. are not binding for the design. This also applies to different material specifications or color, surface, or covering material deviations. Inevitable tolerances due to material or other reasons are possible. Measures and weights are to be regarded as approximate values.
3. Terms of Payment
Generally we only ship paid goods, i.e. we have to receive the payment prior to the goods shipment via check or bank transfer. Alternatively we also send our products as registered c. o. d. consignment. Other payment methods have to be mutually agreed.
Products that have to be ordered or produced as special manufacture require a down payment of 30% at order confirmation, the residual amount then has to be received by us at the delivery date specified on the order confirmation per check or bank transfer. If desired, we also ship the product with the residual amount to be paid as registered c. o. d. consignment. Checks are only accepted for the payment.
4. Delivery, Period of Delivery, Default of Delivery
Delivery periods and delivery dates are to be understood as approximate agreements. All deliveries are shipped ex warehouse Munich. The purchaser bears the risks also in the case that transport to customer at no charge has been agreed upon. We reserve the right to partial deliveries if not all products ordered are available ex warehouse, i.e. immediately. If the product delivery is delayed, the purchaser can set an appropriate time limit of a minimum of four weeks. In order to meet the delivery date, it is sufficient that the products are shipped in time.
Only after the expiration of the grace period the purchaser can cancel the contract in writing, any further claims for damages are excluded. Agreed delivery dates can only be met if the purchase has fulfilled his obligations (in particular down payment & payment within the agreed time limit).
The packaging material required for the shipment can be folded and send back for recycling, postage not prepaid.
5. Default in Acceptance of the Purchaser
If the purchaser does not take delivery of the ordered products, we are authorized to cancel the contract after the setting and inconclusive expiration of a grace period of 14 days and to demand compensation in damages due to non-performance of the contract. In this case we can demand up to 15% of the purchase price in case of stock material and up to 30% of the purchase price in case of special manufactures (see point 8) as compensation without producing evidence, if it cannot be proven that less damage has occurred.
6. Transport Damage
The purchaser has to report transport damage and other damage immediately after the product receipt. The carrier has to be notified immediately on the transport damage and has to confirm the damage in writing, the original packaging and all shipping documents have to be preserved.
7. Reservation of Ownership
The ownership of goods should not pass before full payment of purchase price. In case of default in payment, we can demand the return of goods; compensation in damages due to non-performances (point 5) are unaffected by this. If the purchaser defaults in payment we have the right to charge interest on defaulted payment of 2% above the respective discount rate.
8. Exchange, Return, Items made to Order
For items ordered via shipping we grant a right of exchange and return for 14 days from goods receipt. It is prerequisite that the goods are sent back in apparent good order and condition in the original packaging. Up to an invoiced goods value of Euro 40.00, the goods have to be returned free of charge, otherwise we bear the return costs within Germany.
Unfortunately we cannot bear the costs in case of returns from foreign countries, unless in case of justified complaints. The period is complied with if a notification on the return shipment is issued in time. Each return shipment has to be mutually agreed before the actual return shipment and we reserve the right for the carrier selection. In case of an exchange, detention periods have to be accepted, we are not liable to defaults. Payments/down payments made are refunded after the goods have been sent back. If damaged or worn goods are sent back, we are entitled to the assertion of claims for damages.
If something is ordered which we do not have in stock regularly, this is an item made to order which will be explicitly marked on the order confirmation. Hence, we provide the definition for items made to order. Items made to order can principally not be exchanged. In particular, the purchaser is only entitled to cancel the contract and to request the refunding of the purchase price after the inconclusive expiration of the time limits for the rectification of faults in case of justified complaints.
There is no return privilege in case of:
 - used or worn goods;
- other cases of 3 par. 2 FernAbsG (German legal code).
9. Warranty, Liability for Defects
The warranty periods of the manufacturers we represent apply, as specified respectively in our publications (catalogue, advertisement, Internet). Additionally, the legal warranty periods apply. The warranty we provide is restricted to construction and/or material defects. Defects resulting from regular wear or from a lack of or incorrect maintenance are excluded from the warranty. Furthermore, liability is ruled out in case of defects due to misuse or improper use, in case of non-compliance with the instructions for use, in case of unauthorized changes to the product or in case of improper return shipment. If defects occur during the warranty period, the purchaser can first request a rectification of defects free of charge. If a rectification of defects is not possible, we can propose a purchase price reduction or exchange the goods.
If the defect reported does not substantially impair the use of the product, the defects are rectified or a substitute delivery is shipped within a maximum of 2 months. In case of substantial defects we will take immediate corrective action an provide a useable substitute item on loan. Claims of the purchaser exceeding this are excluded. We are not liable for defects which have not occurred on the actual product delivered; in particular, we are not liable for lost profits or other economic losses of the purchaser.
10. Data Privacy Protection
The data required for the order processing is stored and possibly transferred to third parties for this purpose. In case of vital interest, we reserve the right to data exchange with a commercial agency for credit examination purposes. All personal data is of course treated in confidence and will by no means be passed on for commercial purposes.
11. Miscellaneous
Place of performance and place of jurisdiction is Munich.
In the case that one of the above regulations is legally ineffective, the other regulations remain unaffected by the fact.
Digital Services Munich
Mr. Jrg Vollmer
Solalinden Street 48
D-81825 Munich/Germany
Phone: +49 (0)89 / 43707062
Fax: +49 (0)89 / 43707063
Bank Details:
Bankname:Stadtsparkasse Mnchen
Account No.: 45 11 10 69  
Bank Code: 701 500 00

IBAN: DE71 7015 0000 0045 1110 69
Tax No.: 520/41957  FA Munich
Value Added Tax ID No.: DE198180437
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